About Us
Glamping Peru Treks aims to bring you a luxurious trekking and touring experience. Our tours operate in small intimate groups averaging 2 to 4 people and never exceede 8. We offer a personalized service with the option to build your own dream itinerary with the help of our expert sales team. All our tours and treks are well thought out, sourcing only the best in hotels, food and camping.
We offer an EXCLUSIVE service of the highest quality. Striving to consistently provide you with the best of what Peru has to offer. We have the HIGHEST QUALITY SERVICE, OUTSTANDING REPUTATION because we can GUARANTEE the best quality service through our Glamping Peru Trek staff and guides who strictly operate our treks. We are a locally sustainable and responsible tour operator, that incorporates universal principles of tourism. All our staff are highly trained and experienced.
Glamping Peru Treks is the child of the highly successful and well-established Sam travel.
Our Mission
Providing world class tours and treks with the highest international standards. A luxurious service, that only includes the very best of what the Cusco region has to offer. Committing to environmental and social responsibility.
Our tours are exclusive and we are committed to demonstrating the culture and history of Peru. Customers see all the beauty and ruggedness of our off the beaten trek tours whilst maintaining and never compromising on comfort or our quality service.
Our Vision
Being part of the exclusive leaders in Peru’s tourism sector by the year 2024; as well as being recognized for the quality of our services. To be the main contributors to social and economic development in Peru.
Our Core Values
Honesty
We strive to always provide the most honest unbiased information to our prospective clients. We give you all the facts, so you are fully equipped to make an informed decisions. Our team is very knowledgeable, so they will always provide you with the most accurate and up to date information, what they don’t know they will find out.
Teamwork
Our team is result-orientated, joining their individual talents and skills to give you the client the most comprehensive experience. Our team strives to have mutual support, respect and we participate in regular team building exercises, so that we are always working as a unified team.
We respect the individual
First and foremost, we are aware of the fact that our clients come from all parts of the world and are all unique and individual. We do our best to treat you as an individual. As far as possible we learn your names, so we address you directly. All clients are treated individualy, we focus on your specific needs, rather than having a generic approach to people. Always feel free to speak to us about any special requirements you may have; our team is trained to be flexible and nothing is set in stone. Respect is considered as the fundamental base within our company. We value human dignity, accept differences and consider our rights and those of others in order to establish a polite and friendly working environment.
Service Quality
The quality of our service is one of our most important values which demands all our effort, determination and courage to be successful in the services we provide. We tackle our work with dedication and accuracy to optimize delivery time. We are fully invested in what we do and therefore can guarantee you the highest quality service possible.
Communication
Each one of us must interact transparently and appropriately, trying to strengthen our interpersonal relations and the image of the company. We are conscious that our communication generates perceptions, expectations and requirements which motivate us to improve our behavior, attitude and knowledge.
Glamping Peru Treks’ communication with clients is always carried out with respect, clarity and is informative. Miscommunications do happen, however when they occur we are open to listening and humbling ourselves so we can learn from every situation. We can guarantee you that no one in our team will ever speak to you in a challenging tone or make you feel unheard. Communication is the backbone of every successful trek, we listen, speak honestly, clearly and answer all questions so your experience is as smooth as possible. On our tours and treks there are many communication lines, starting with your enquiry, to your booking, next all the people involved in organizing your itinerary and finally the team involved in the actual trip. Effective communication ensures that we maintain our reputation as a Tour Operator that runs the most well-oiled machine in the Cusco region.
Loyalty
Our team members must show loyalty; referring to faithfulness, commitment, identification, pride, membership, confidentially, in any moment for and in the name of the company.
Constructive spirit
Constructive spirit refers to a positive attitude, optimism, creativity and good faith that must be shown and lived by those who work in our company.
Community and Environment
We commit socially and culturally to the community and adapt our business strategies to the preservation of the environment. We participate in many projects and campaigns to promote growth and long-term sustainability in our region. Click on the following link to contribute or volunteer your services to any of our programs: Responsible travel