IMPORTANT INFORMATION

Please read the following information carefully. It will help answer all of your questions about our services and Sacred Valley & Short Inca trail To Machu Picchu Package

ARRIVAL TO CUSCO

We welcome you at the airport in Cusco and take you to your hotel. Please ensure that you inform us of your full flight details at least 14 days prior to your trek. Look out for our representative holding a Glamping Peru Treks sign at the arrivals terminal.

THE BRIEFING

It will take place the night before the trek in the comfort of your hotel.

CAN I STORE MY LUGGAGE AT YOUR OFFICE

Of course! During the Sacred Valley & Short Inca trail To Machu Picchu Package your main luggage can be store at our office or at your hotel, both are free.

HOW TO BOOK 

FIRST, to book your Machu Picchu Tours, we need you to fill out our booking form by clicking on BOOK NOW on our homepage or click the link BOOK NOW.

Please be ready with the following information (FROM EACH PARTICIPANT in your group).  We cannot purchase an Inca trail permit, entrance to Machu Picchu or the train without the following information:

• Personal information (your full name, exactly as it appears on your passport):
• Gender
• Passport number
• D.O.B. (dd / mm / yyyy)
• Nationality

SECOND, we require a deposit of $525.00 USD per person in order to purchase your entrance to Machu Picchu and train ticket.  You can make your deposit by clicking on the VISA or PAYPAL symbols on the top of our home page, or you can click on the VISAor PAYPAL symbols on our booking page.

HOW DO I QUALIFY FOR THE STUDENT DISCOUNT?

1. According to Peruvian Law, you must be under 18 years of age at the time of your trek, tour, or visit to Machu Picchu (students 18 & above need valid student cards). For example: if you book a trek at the age of 17 but you turn 18 before you do your trek, you do not qualify for a student discount.
2. All students between the ages of 11 and 17 years, the discount is $30.
3. For children aged between 2 and 11 the discount is $40.
4. Children under the age of 2 are free.
5. All students must provide a copy of their passport at the time of booking to get the student discount.
6. Send us a copy at glampingperutreks@gmail.com

WHAT ABOUT THE REMAINING BALANCE?

To avoid the excessive credit card fees in Peru, you can pay in cash at our office (we accept US dollars or Peruvian soles) in Cusco. We have many ATMs within the historical center to withdraw money.  You can also pay by VISA or PAYPAL online but there is a 5.5% service charge, charged by VISA and PAYPAL.  To pay your balance through PAYPAL, you need to log into your PAYPAL account and use our email address glampingperutreks@gmail.com to complete the payment.

MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?

Unfortunately, the answer is No. Once the tickets have been bought the government does not allow any changes. We can’t change any departure date after the tickets have been bought. Tickets are also not transferable nor refundable.

*** If you cancel your Machu Picchu Tour, the deposit is non-refundable!

DO I NEED MY ORIGINAL PASSPORT 

Yes! You have to bring your original passport as it is very important, in order, to gain entry onto the Inca Trail to Machu Picchu and other sites.  It must be the same passport that was used to book with us from the start. 

In case, you are renewing your passport or changing your name, go ahead and send us your old passport information to secure your permit and we can change it when you get your new passport number or have updated your name for a fee of $25 USD per person.  We must have a copy of your old and new passport to make the change.

If you do not wish to pay this fee, you will need to bring both passports to Peru with you.  You can enter Peru with your new passport but you will need to show both old and new passport to be able to enter Machu Picchu or board the train.  If you do not have both, you will not be allowed to enter Machu Picchu or get on the train.

WHAT IS THE WEATHER LIKE IN THE SACRED VALLEY & SHORT INCA TRAIL TO MACHU PICCHU

The weather is very unpredictable and it’s difficult to foresee. We recommend to always dress in layers as it makes it is easier to adjust to the different micro-climates.

ALTITUDE SICKNESS

In general, if you exercise regularly and spend a couple of days in Cusco or the Sacred Valley, you will be able to acclimate normally. It usually takes the body between 24 to 48 hours.

TIPPING

The recommended remedies for altitude sickness are: hydration, coca tea and oxygen. Our guides all carry oxygen and are trained to treat you for Altitude Sickness. We offer the Cusco City  or Sacred Valley Tours that you can book while you are acclimating to the altitude.  Check out our Day Tours on our homepage.

If you’re happy with the services provided, a tip – though not compulsory – the staff do appreciate it. While it may not be customary in your country, it’s of great significance for the people who will take care of you during the tour.  It inspires excellent service and is an entrenched feature of the tourism industry across many Glamping Peru Treks destinations. Of course, you are free to tip what you feel is  appropriate, depending on your perception on the quality of service and the length of your tour. Remember, a tip is not compulsory and should only be given when you receive excellent service.

ARE YOU SUSTAINABLE?

Yes, we are a local sustainable & responsible tourism operator that incorporates universal principles of tourism: protect the environment and benefit the local communities by respecting their culture and religion. With this in mind, we have trained all our staff to know, understand and respect the local places and its people.