IMPORTANT INFORMATION

Please read the following information carefully; as it will help with your questions about our services and the trek to Machu Picchu” 

ARRIVAL TO CUSCO

We will greet you at the airport in Cusco and take you to your hotel. Please ensure that you inform us of your flight details at least 14 days prior to your trek’s start. Look for our representative holding a board for Glamping Peru Treks at the arrivals terminal.

THE BRIEFING

Your briefing will take place in the comfort of your hotel the night before your trek.

CAN I STORE MY LUGGAGE AT YOUR OFFICE

Of course!During the Humantay trek, your main luggage can be stored at our office or at your hotel, both are free

HOW TO BOOK THE HUMANTAY TREK

FIRST, to book your Humantay Trek, we need you to fill out our booking form by clicking on BOOK NOW on our homepage or click the link BOOK NOW.

Please be ready with the following information (FROM EACH PARTICIPANT in your group). We cannot purchase Humantay Trek permits without the following information:

• Personal information (your full name, exactly as it appears on your passport):
• Gender
• Passport number
• D.O.B. (dd / mm / yyyy)
• Nationality

SECOND, we require a deposit of $103.00 USD per person in order to purchase your entrance to Machu Picchu and train tickets.  You can make your deposit by clicking on the VISA or PAYPAL symbols on the top of our home page, or you can click on the VISAor PAYPAL symbols on our booking page.

WHAT ABOUT THE REMAINING BALANCE?

To avoid the excessive credit card fees in Peru, you can pay in cash at our office (we accept US dollars or Peruvian soles) in Cusco. We have many ATMs within the historical center to withdraw money.  You can also pay by VISA or PAYPAL online but there is a 5.5% service charge, charged by VISA and PAYPAL.  To pay your balance through PAYPAL, you need to log into your PAYPAL account and use our email address glampingperutreks@gmail.com to complete the payment.

MAY I CHANGE THE DEPARTURE DATE AFTER THE TICKETS HAVE BEEN BOUGHT?

We may be able to change dates for a fee with alternative treks depending on what tickets we have already purchased. Please contact the office as soon as possible if you need to change your date.

*** If you cancel your Humantay Trek , the deposit is non-refundable!

DO I NEED MY ORIGINAL PASSPORT?

Yes! You have to bring your original passport as it is very important, in order, to gain entry onto trains, Machu Picchu and other sites. You must bring the same passport that you used to book with us from the start.

In case, you are renewing your passport or changing your name, go ahead and send us your old passport information to secure your permit and we can change it when you get your new passport or have updated your name for a fee of $25 USD per person.  We must have a copy of your old and new passport to make the change.

If you do not wish to pay this fee, you will need to bring both your old and new passports to Peru.  You can enter Peru with your new passport but you will need to show both old and new passports to enter Machu Picchu and other sites.  If you do not have both, you will not be allowed enter into these amazing sites.

WHAT IS THE WEATHER LIKE?

The weather is very unpredictable and it’s difficult to foresee.  BUT you will have many different seasons as you pass through the numerous microclimates and will depend on the location. We highly recommend you bring some warm clothes and good rain gear in your day backpack.

WHAT ABOUT ALTITUDE SICKNESS 

In general, if you exercise regularly and spend 2 to 3 days in Cusco, or in the Sacred Valley, you will acclimate adequately. Always consult your doctor before any international travel or treks at high altitude.

We recommend the following remedies for altitude sickness: WATER, COCA TEA and OXYGEN (when needed). GPT trains all its guides to treat you for altitude sickness. For more detailed information on altitude sickness click this link: Altitude Sickness.

We offer the Cusco City Tour and Sacred Valley tours that you can book while you are acclimatizing.  Check out our day tours on our Main Page.

HIKING THE HUMANTAY LAKE

The evening before you start your trek, you will be given a SMALL DUFFLE BAG to pack your clothes for the next four days. Your weight allowance is up to 7kg/14p. Your team of porters will carry your duffle bag for you, together with the food and camping gear. It’s important to be aware, that you will not have access to your items in the duffle bag until the end of each day, as the porters will always be ahead of the group. During the trek, you need a day backpack big enough to carry your personal belongings such as a warm jacket, a rain jacket, your camera, sunscreen, snacks, water, etc. Usually a 30 to 50 litre backpack is sufficient.

IS THE HUMANTAY LAKE 2 DAYS DIFFICULT, DO I NEED TO BE FIT?

The trail is certainly not easy but you do not need to be an athlete or a trekking expert to complete it. Fitness is naturally important for the trek, and obviously the more fit you are the more you will enjoy the trail and the more chance you will have to take in the scenery and appreciate the Inca ruins dotted along the way. If you do not exercise regularly, it is advisable to do extra walking, hiking or some kind of aerobic activity in the months leading up to your trip.  The difficulty level of the trek is moderate to challenging.

WHAT ABOUT TOILETS ON THE TREKS?

It has been highlighted by most of our clients, especially by the female trekkers, who want a bit of privacy, clean and sanitary toilet!! Glamping Peru Treks  portable bathroom facilities have an individual tent and a camping toilet with a seat. Check out the picture, which illustrates how we set up our camping toilet on the trek by using this link: picture of toilet tent. Our toilets are always set up a comfortable distance from our campsite.  At night, if you need to use the toilet, it is readily accessible and clean, unlike the dirty facilities supplied by the Peruvian government.

WHAT HAPPENS IF I AM UNABLE TO FINISH 

In the unlikely scenario, that you are unable to finish the trek due to a health issue, Glamping Peru Treks will assist you to the nearest town for help with transportation. We always carry oxygen on the trek for any respiratory problems. In extreme cases, we will arrange a helicopter pick up at your own expense. (We require and recommend Travel insurance).
Generally, those who have to be assisted off the trail are taken to Ollantaytambo and if they recover quickly they, then, continue the journey to Aguas Calientes (cost incurred by trekker) and visit Machu Picchu, according to original plan. There are no refunds in the unlikely situation that you are unable to finish the trek.

ARE WE GOING TO BE DROPPED AT OUR HOTEL 

Absolutely!! Included in the package and on the last day we will drop you at your hotel! If you have booked your hotel in the Sacred Valley like Ollantaytambo or Urubamba, we will drop you there too!   If you spend the night at Ollantaytambo before the trek, for sure we wil pick you up there!

TIPPING

If you’re happy with the services provided, a tip – though not compulsory – the staff do appreciate it. While it may not be customary in your country, it’s of great significance for the people who will take care of you during the tour.  It inspires excellent service and is an entrenched feature of the tourism industry across many Glamping Peru Treks destinations. Of course, you are free to tip what you feel is  appropriate, depending on your perception on the quality of service and the length of your tour. Remember, a tip is not compulsory and should only be given when you receive excellent service

ARE WE SUSTAINABLE? 

Yes, we are a local, sustainable & responsible tourism operator that incorporates universal principles of tourism: protect the environment and benefit the local communities by respecting their culture and religion. With this in mind, we have trained all our local staff to know and understand, respect the places and the local people.